Thank you for making 2015 a great year so far! We look forward to keep it going as we’re in the home stretch. As we look to welcoming in the new year, we’re going to be taking a short break during the holidays for our staff to be with family. Then we will have limited customer service available during the last week of the year as we are shutting down our warehouse for maintenance and inventory.
We will close December 23 and reopen January 4. During that time we will have limited phone, direct email and online chat customer service and we will not be shipping any orders. Customer service tickets submitted via support.spa-mart.com will be answered as needed.
Thanks again for your business and, as always, we continue to look forward to serving you.
Happy President’s Day! We had planned on operating normal business hours today. However, due to unsafe weather conditions in the Cincinnati area, we have asked our staff to stay home and enjoy an extended weekend rather than brave the treacherous roads. Our plan is to be back into the office tomorrow. We sincerely apologize for any inconvenience.
Starting January 1, 2015, both FedEx and UPS are switching over to a dimensional pricing model instead of the current price by weight system on all box sizes. Previously, dimensional pricing only kicked in on boxes that exceeded 3 cubic feet which is pretty big.
What does this mean for you and America’s SPA-MART? Unfortunately, we will have to raise our prices on items that don’t weigh a whole lot yet need to ship in a larger box. This primarily means the filters for pools, spas and hot tubs that we sell. The increases will vary due to filters being different sizes, however one thing is certain. Prices are going up soon.
With that being said, we encourage you to stock up and beat the price increase. We are fully stocked and ready to serve you. We appreciate your loyal patronage with your pool and spa supply business and we wanted to give you a head’s up before the increase goes into effect.
E-Z Pool combines simplicity and incredible water quality in a once-a-week application. Stop performing reactive maintenance and embrace proactive maintenance with the E-Z Pool system. This specially blended, multi-tasking formula manages swimming pool water while eliminating the confusion of adding multiple chemicals every other day. E-Z Pool contains a stable oxidizer, algae shield, clarifier, scale inhibitor, water conditioner and pH, alkalinity and calcium hardness balancers to keep swimming pool water clean, clear and trouble free. It provides a PROACTIVE water care program that PREVENTS problems instead of treating them on a REACTIVE basis after they occur. E-Z Pool is compatible with chlorine, salt, bromine, UV and ozone as well as traditional balancers and maintenance chemicals.
E-Z Pool is available in 3 convenient sizes: E-Z Pool – 5 lb, E-Z Pool – 10 lb, and E-Z Pool – 20 lb. The easy-to-use start-up product Revive! is available in a 32 oz. bottle that attaches directly to your garden hose. Due to minimum advertised pricing standards we are not allowed to list what we sell these products for until you add them to your shopping cart. We apologize for any inconvenience.
Check out this video explaining the virtues of this innovative system.
If you’ve shopped with us before last Friday, you may notice that we changed up our look a bit. Like a whole lot. New logo (though it’s been on our boxes for over a year), new site, refresh to our customer service portal. We’ve done a lot to update our look and we hope you like it.
Feel free to drop us a line and let us know what you think. Also, if you find something that doesn’t quite work the way it’s supposed to we’d appreciate you letting us know that too.
Thanks and we appreciate you shopping with us.